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Tail No.

1. Receiving a warm greeting upon arrival.

Please rate your satisfaction with the following: (1= poor & 5= excellent)

2. Ability of Front Desk (CSR's) to meet your needs.

Please rate your satisfaction with the following: (1= poor & 5= excellent)

3. Ability of Line Service to anticipate your needs.

Please rate your satisfaction with the following: (1= poor & 5= excellent)

4A. Cleanliness of Castle & Cooke: FBO Lobby

Please rate your satisfaction with the following: (1= poor & 5= excellent)

4B. Cleanliness of Castle & Cooke: Flight Planning Room

Please rate your satisfaction with the following: (1= poor & 5= excellent)

4C. Cleanliness of Castle & Cooke: Pilot's Lounge

Please rate your satisfaction with the following: (1= poor & 5= excellent)

4D. Cleanliness of Castle & Cooke: Restrooms

Please rate your satisfaction with the following: (1= poor & 5= excellent)

4E. Cleanliness of Castle & Cooke: Refreshment Area

Please rate your satisfaction with the following: (1= poor & 5= excellent)

5. If you travel back to this airport, how likely are you to return to Castle & Cooke Aviation?

Please rate your satisfaction with the following: (1= poor & 5= excellent)

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